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Run a message trace in the classic EAC in Exchange Online As an administrator, you can find out what happened to an email message by running a message trace in the Exchange admin center (EAC) After running the message trace, you can view the results in a list, and then view the details about a specific message Message trace data is available for the past 90 days If a message is more than seven days old, you can only view the results in a
Monitoring, reporting, and message tracing in Exchange Online Exchange Online offers many different reports that can help you determine the overall status and health of your organization There are also tools to help you troubleshoot specific events (such as a message not arriving to its intended recipients), and auditing reports to aid with compliance requirements The following table describes the reports and troubleshooting tools that are available to