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Gartner Predicts Agentic AI Will Autonomously Resolve 80% of Common . . . By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner, Inc Agentic AI is poised to revolutionize the way service interactions are conducted While previous AI models were limited to generating text or summarizing interactions, agentic AI introduces a new paradigm
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What We Do and How We Got Here | Gartner Learn how Gartner helps executives their teams with actionable, objective insights to make smarter decisions on an organization’s mission-critical priorities
Gartner 2024 Hype Cycle for Emerging Technologies Highlights Developer . . . The 25 disruptive technologies to watch on the Gartner, Inc Hype Cycle for Emerging Technologies, 2024 fall into four key areas: autonomous AI, developer productivity, total experience, and human-centric security and privacy programs
Gartner Identifies the Top Trends Shaping the Future of Cloud Gartner, Inc has announced the top trends shaping the future of cloud adoption over the next four years These include cloud dissatisfaction, AI machine learning (ML), multicloud, sustainability, digital sovereignty and industry solutions During the opening keynote of the Gartner IT Infrastructure, Operations Cloud Strategies Conference in Sydney today, Joe Rogus, Director, Advisory at