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Fix Your Journey: Service Repair Policies | Samsonite The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you
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Warranty Information | Warranty, Service Repairs | Samsonite Warranty service for your ebags product is handled by our Consumer Experience team For faster service, copy and paste the below questions, followed by your answers, and email to: warranty@ebags com 4-digit material group number located on interior label (if available) Detailed description of the damage that has occurred to your product Multiple pictures of the product, front and back, along
Contact Us | Samsonite To speak with a customer service representative, call us at: 1-855-956-4598 Hours of Operation: Monday - Friday: 9:00am - 4:00pm est
Repair Info - Samsonite The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products If you want to be sure about your product’s warranty period, please consult our warranty period tool