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Top 5 Banking Trends for India 2025 - capco. com Indian banks are increasingly integrating GenAI to improve customer engagement and operational efficiency For instance, chatbots and virtual assistants are now multilingual, providing real-time, personalized support to customers across India’s diverse demographic landscape
Top Trends Shaping India’s Banking Sector in 2025 However, the future of banking in India will leverage advanced technologies to reclaim this personal touch Gen AI can enable intuitive, seamless, and hyper-personalized banking
How hyper-personalised services are shaping the financial sector Within the expansive domain of banking, financial services, and insurance , institutions are innovating to strike the right balance between technological advancement and customer satisfaction Amidst this landscape, a paradigm shift is underway—one centered around the pivotal concept of hyper-personalisation
The great banking shake-up: Will digital kill the branch, or . . . Sengupta says, "India’s banking future is unlikely to be purely digital-first Instead, a hybrid model, combining digital advancements with physical banking infrastructure, will be key to financial inclusivity Emerging trends include embedded finance, API-led banking, and AI-powered financial solutions ”
A Study: The Future of Banking and Its Impact on Indias . . . Abstract India's banking landscape is undergoing a remarkable digital transformation, reshaping the way people access and use financial services The rise of fintech startups, advancements in
Personalised services key to success of banks | Grant . . . Personalised experiences, hyper-personalised product recommendations, straight-through processing, omnichannel journeys and enhanced security measures are becoming the new benchmarks for success in the banking industry
How Digital Banking is Transforming India’s Financial Sector Leading neobanks in India, such as Niyo, Jupiter, and Fi, have emerged as serious competitors to traditional banks by offering personalized banking experiences, data-driven insights, and seamless integration with other digital services