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¿Qué es help desk? | IBM Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas
What Is a Help Desk? | IBM A help desk is a software tool or team of human agents that enable a company to support its customers in real time
O que é um Help Desk? - IBM Um help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real
IBM Support IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers
什么是帮助台？| IBM 什么是帮助台？ 帮助台 (Helpdesk) 是一种软件工具或一个人工客服团队，公司可借助帮助台实时为客户提供支持。 帮助台有两个主要功能： 回答客户可能的有关产品或服务的问题。 为客户提供技术支持和问题的解决方案。 帮助台系统可在单一界面内简化支持请求。
Che cosè un help desk? | IBM Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale
Was versteht man unter einem Help Desk? | IBM Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen
Was ist ein Service Desk? - IBM Daher ist der Helpdesk für den taktischen IT-Support zuständig, während der Service Desk eher strategisch ausgerichtet ist Der Service Desk kümmert sich zum Beispiel auch um Softwarelizenzen, Service-Anbieter und Verträge mit Dritten im Zusammenhang mit ITSM
Contacting IBM Technical Support If you are eligible for and registered with IBM Support, you can contact IBM Support to open a technical support case If you are not eligible for IBM Support, click the Help icon in the upper black banner and select Technical support to contact your local support staff