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Help and Support | Qantas Find offers on Qantas flights across a range of Australian and international destinations Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more
Manage Booking | Qantas Help and Support Find answers to your Manage Booking questions From seat selection, change flights, upgrade flights, meal selection and more
View flight bookings made online - Qantas You can view your booking online before travel at Manage booking by entering your booking reference and last name Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1) Once you’ve retrieved your booking, you can: Update your contact
Check-in options - Qantas Auto check-in If you have not already checked in via qantas com or the Qantas App domestically, an SMS will be sent to you prior to your flight inviting you to check in Read about our options for check-in
Booking Reward flights online - Qantas If your Flight Reward booking includes travel with a service dog, or for unaccompanied minors or passengers requiring special assistance; call your local Qantas office after you’ve made your booking online to ensure that all relevant information can be added to your booking A Reward Assistance Fee may apply
Refunding, changing, or cancelling a flight booking - Qantas Earn Qantas Points on our huge range of accommodation options worldwide Compare and book travel insurance for your next trip Book 10 or more passengers travelling to the same destination Book your perfect holiday with a flight and accommodation package Book city tours, hop-on-hop-off buses, organised tours and more Earn Qantas Points when riding with Uber to and from eligible Australian
Baggage Information - Qantas Australian domestic flights - allowances for domestic travel on Qantas and QantasLink one world partners - Additional baggage allowance based on Frequent Flyer tier Carry-on baggage - see the included allowance and dimensions for domestic and international travel Additional baggage - purchase additional baggage allowance and save on airport
Contacting the Qantas Frequent Flyer Service Centre How can I contact the Qantas Frequent Flyer Service Centre? You can do most things online to avoid waiting on hold Here are some recommended links for the most common Frequent Flyer activities: update your membership details and preferences at My profile view your points activity statement claim missing Qantas Points and Status Credits for flights
Selecting your seat with Online Check-in - Qantas To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website If you're eligible, you can check in online from 24 hours up to 90 minutes before your international flight's departure time, or from 24 hours up to 30 minutes before your domestic flight's scheduled departure time You can