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Installs Interface All of the information in DOLI is strictly confidential and proprietary to INSTALLS inc or INSTALLS inc's clients You may not disclose any of the information to third parties and you may use the information only for the purpose of performing services for INSTALLS inc
Set Customer Apt Window - doli. installs. com Please select a Start Time, Contact Method and if applicable, assign a Technician for each job The End time will be set automatically Once you have set a window, technician, or contact method for each job, click 'Save' to submit the updates
Schedule Availability Tool - NAL Group The Schedule Availability Tool by NAL Group helps manage and schedule availability for projects and appointments efficiently
Using the Installs Mobile App - NAL Group Note: You do not need to call Installs to report the problem; update the status in this step and document clear notes about the problem Note: This updates the job status in DOLI to Scheduled – Action Needed, indicating that Installs needs to take action on the order
Best Buy Appliance Services - NAL Group Installs performs delivery and installation of Best Buy appliances Best Buy appliance Scopes of Work (SOW) include pick-up, delivery, installation, customer demo, and return of old product to the store for recycling
Digital Online Interface System (DOLI) DOLI is Installs’ proprietary browser-based Digital OnLine Interface communication system, which allows real-time communication of new orders, job status updates, job completions, escalations, and reporting between Installs, our clients, and installer companies and technicians
Best Buy Appliance Services Service Provider Guide If rescheduling is required, call Installs at 1-888-490-4321, option 1, so we can assist with the rescheduling and DOLI updates If you do not reach the customer, call Installs at 1-888-490-4321, option 1, from onsite The Installs agent will advise you on next steps