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Home Page [smartsupport1. intergraph. com] With the growing interest of Hexagon ALI Customers reviewing their on-premise infrastructure and evaluating Amazon Web Services (AWS) and or Microsoft Azure as their cloud infrastructure provider, ALI Executive Management have released the following Statement of Support
Intergraph Smart Licensing o Any customer requests for Intergraph Smart Licensing (ISL) must be forwarded to the PPM License Service Team (licenseservice ppm@hexagon com) Customer should provide their contact info, company name address, and their Site ID when sending their request
Smart Community - smartsupport1. intergraph. com Intergraph Smart Cloud users, with proper permission granted, can access Smart Community via the Support icon ( ) in the Cloud Portal If a current Smart Cloud Portal session does not exist, click Use Smart Cloud Portal Credentials
Hexagon PPM Support FAQ - Intergraph Hexagon PPM Support FAQ (for working from home related issues) SPLM – Intergraph SmartPlant License Manager
Frequently Asked Questions (FAQ) - Intergraph Q: What do I need to do to receive a license? A: You need to generate a Machine ID that you need to submit to Intergraph The utility is named “SPLMGenMachineID exe” and is included in the installation of SPLM or can be downloaded separately from Intergraph software distribution
Log On - Intergraph Intergraph Process, Power Marine - eLicenseOn the Intergraph domain? Log on automatically
SmartPlant Instrumentation Server - Intergraph For use of Documentation or Other Documentation where end user does not receive a EULA or does not have a valid license agreement with Intergraph, Intergraph grants the Licensee a non-exclusive license to use the Documentation or Other Documentation for Licensee’s internal non-commercial use
Grids Users Guide - Intergraph Alternatively, the user can path over to the location where the log files were written to and grab the * txt and * bny file and manually attach them in an email to icaslicenserequests@intergraph com