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12 Best Customer Engagement Platforms for 2025 Discover the 12 best customer engagement platforms tailored for various channels, teams, and use cases Compare the right software for your business!
What Is a Customer Engagement Platform (CEP)? | Salesforce A customer engagement platform (CEP) is a technology for delivering seamless, personalized service across channels When you add trusted AI and data to your customer relationship (CRM) platform with omnichannel engagement, you’ll improve customer experience even more
12 Top Customer Engagement Platforms in 2025 | Sprinklr We have listed 12 prominent customer engagement platforms with their best features and customer reviews for easy comparison Find the right fit for your organization and start delivering personalized customer experiences right away
12 Best Customer Engagement Platforms in 2025 - Userpilot A customer engagement platform (CEP) is a tool designed to help businesses manage and improve interactions with their customers across various touchpoints The aim of such platforms is to create a positive customer experience and foster strong relationships between a brand and its customers
Braze Customer Engagement Platform With Braze and BrazeAI™, you create faster, test smarter, and keep customer engagement personal at every step Unify and activate your data in real time as fuel for BrazeAI™ to help anticipate customer behavior and to deliver relevant, impactful experiences—all without relying on technical teams
What is a Customer Engagement Platform? Top Platform Features 2025 What is a customer engagement platform? A customer engagement platform is software that helps companies manage, analyze, and optimize the customer journey It does this by automatically sending personalized messages to customers across multiple devices and platforms
The top 9 customer engagement platforms in 2025 | Knock What is a customer engagement platform? A customer engagement platform (CEP) is a unified software solution that helps businesses manage, analyze, and optimize customer interactions across multiple channels
Top 16 Customer Engagement Platforms in 2025 - Reviews, Features . . . Importantly, customer engagement platforms equip you with what you need to efficiently communicate with your clients, to track customer behavior, and to test marketing campaigns These kinds of features can help you to understand your customer’s pain points so that you can address them better