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FAQ - Lana Lana is a “web app” at the moment (not in the app store) You access your Lana account from your web browser, and if you have a smartphone, you can bookmark it…
Lana app access - Lana Lana is a “web app” at the moment (not in the app store) You access your Lana account from your How do I update my password?
How do I report a scam? - Lana Make sure you have the following information handy Your full name and account number (found in the Profile section of the online account) Approximately when the scam took place Drop a line here ?? Support@lana com or give us a call at (888)-821-0212 ?
How long will it take to receive my Lana Visa® Debit Card? Once you’ve opened your Lana banking account, you’ll receive your debit card in the mail within 7 business days If it has been more than two weeks, and you haven’t received your personalized card, please contact our banking support team at (844) 260-0909
Lana All things pawn made EZ Manage your rewards, pawns and layaways from anywhere, anytime
Where can I find my account and routing numbers? - Lana Log in to your account Go to Profile Your account and routing number will be visible You can use this information to set up automatic bill payments (like rent) or transfer money into your Lana account from another bank account Drop a line here ?? Support@lana com or give us a call at (888)-821-0212 ?
How do I get cash out of my account? - Lana There are a couple ways to get cash out: Avoid pesky fees when you withdraw cash at one of our 19,000 in-network ATMs To find one of these free ATMs near you, use the interactive map in your Lana account by going to the Profile section, and then it’s under Tools (see picture) Each customer may receive 1 free out of network withdrawal per month
How do I check the status of my tax refund? - Lana However, you can get an update on the status of your refund through the IRS by: Visiting www irs gov refunds and going to “Where’s My Refund ” Downloading the IRS2Go Calling the IRS Refund Hotline at (800) 829-1954 For more info on tax refunds, www irs gov refunds Drop a line here ?? Support@lana com or give us a call at (888)-821-0212 ?
How do I update my password? - Lana If you no longer have access to the phone number on file (and therefore cannot receive the reset text message), please call the Lana support team at 786-481-4010 during business hours (Mon-Fri, 9am-5pm EST) to update your phone number before attempting to reset your password