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BILL PAYMENT | Lafayette Utilities System - LUS LUS customers can make payments in person or talk directly to customer service representatives for assistance Drive-thru service is available at this location
MY ACCOUNT FAQ | Lafayette Utilities System - LUS From payment options to personalized energy saving tips, My Account makes it easy to manage your LUS electric, water and wastewater services Please note: When creating your account you will be asked if you are a new or existing customer
START, STOP, TRANSFER (Residential) | Lafayette Utilities System - LUS Start, Stop, Transfer Starting, Stopping or Transferring Residential Service with LUS is simple and easy! Call LUS Customer Service at (337) 291-8280 Visit one of our Customer Service Centers Go to My Account to set up Start, Stop, or Transfer online
ELECTRIC | Lafayette Utilities System - LUS LUS maintains over 1,000 miles of transmission and distribution lines connecting Lafayette to the energy that powers life Regardless of weather conditions, LUS lineworkers work tirelessly to keep Lafayette connected
CONTACT US FORM | Lafayette Utilities System Contact Us For customer service assistance, please fill out the form below or call (337) 291-8280 or visit one of our locations If you experience a utility issue, please call (337) 291-5700 Only use this form for non-emergency requests
WATER | Lafayette Utilities System - LUS Since 1897, Lafayette Utilities System has expanded water facilities to support Lafayette’s increasing water needs LUS maintains four water production facilities and more than 900 miles of water distribution pipe to produce a daily average of 23 million gallons of clean water
OUTAGE MAP | Lafayette Utilities System - LUS LUS Outage Events Map Customers will need to call to report an outage If you experience a utility issue, please call (337) 291-5700 LUS has a feature that provides electrical power outage notifications through its MyAccount platform How to sign up: Log in to MyAccount Navigate to “Notifications” then click “Manage Account Notifications”
BILL REDESIGN 2025 | Lafayette Utilities System - lus. org Your New LUS Bill: Easier to Understand, Easier to Use Starting April 15, 2025, customers will begin receiving a newly redesigned LUS bill created with clarity and convenience in mind
PAPERLESS BILLING | Lafayette Utilities System - LUS In order to enroll in the Service, you must be an active LUS customer, have an eligible account, log in or register for “My Account” at LUS org Or, click here, and follow the instructions to register your account for the Service