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a to z claim granted even with product delivered. I got an A to Z claim, which was granted because the buyer said that the tracking number was not there, but was there and what happened was that USPS got delayed and delivered the product late After that, I got a message when accessing the A to Z claim that amazon was aware that the buyer received the product and was asking the buyer to return the refund or return the product, the buyer didn
Automatic verification of customer’s A-to-z Guarantee Claims with proof . . . From December 01, 2021, we will automatically verify customer claims and offer refunds on your behalf for specific scenarios where Amazon can verify package delivery using the tracking information provided during order confirmation This update will simplify the A-to-z Guarantee Claims experience for you and your customers
How to handled A-z from Scammer - sellercentral-europe. amazon. com Very disappointing that not a single mod in 2 weeks has offered to help me with this blatant A-z scam One satisfied scammer now, with both a refund and my item Maybe I should go to the press because Amazon don't seem to care
SOLID PROOF BY CUSTOMER AMAZON INTENTIONALY PUNNISHING SELLERS Hello Moderators, Case id : 11501499062 @Julia_Amazon @Julia_Amzn @Winston_Amazon @Ash_Amazon @Spencer_Amazon @Sakura_Amazon_ @Abella_Amazon @Ange_Amazon @JiAlex_Amazon I need urgent clarification and support regarding an A-to-Z Guarantee claim that has unfairly damaged my account The buyer confirmed to me that she first tried to contact me, but Amazon did not allow her to send a message
Scammed by buyer - A to Z claim lost - how to proceed? Amazon closed the A to Z in favour of the buyer - full refund and defect on my account health I appealed the A to Z, summarizing events and providing evidence again
A to Z claim after Customer entered incorrect shipping address Of course it wasn't delivered to her and ups lost them so she then puts in an A to Z claim and Amazaon grants it and refunds from us I appeal and state that she entered the incorrect address and she messaged that she entered the incorrect address, Amazon still denied the appeal and said we didn't provide sufficient evidence to prove delivery
Amazons A-to-z team is useless - sellercentral-europe. amazon. com I wanted to share my frustrating experience with Amazon's A-to-Z Guarantee team Despite providing all the necessary proof of delivery on time, they still decided to grant the claim against me It's incredibly disheartening to see how useless this team can be when it comes to protecting sellers
A TO Z CLAIM IS THE BIGGEST FRAUD WITH THE SALLER I notice on another thread you managed to successfully speak to the A-Z team and get the incorrect claim removed for not following Amazon's policy Would you be able to assist us with this, please?