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Business and Personal Online Banking Access We continue to struggle with customer requests to access their Business and Personal Accounts together through online banking We have made it policy through the years to keep these separate, but have allowed some on an exception basis We also get numerous requests to pull multiple Busi
Online Banking | Bankers Online What are your thoughts on allowing customers to give an authorized signer access to their online banking and or approving them to have a debit card? Would it make a difference if there is a form signed by the customer providing authroization and acceptance of liability for the transactions the signer conducts?
Electronic Disclosures and Contracts | Bankers Online Example: purely online account with reduced fees and charges The account is only available to online customers who consent to receive all notices and disclosures through electronic means
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What is the definition of e-banking? - Bankers Online The term "e-banking" is what I need help with What is the definition of "e-banking"? Our bank offers on-line banking, however, accounts cannot be opened on line, only transactions The paperwork is done either in-person or by mail Is this true "e-banking"?
Electronic Statements | Bankers Online We are going to start converting customers to an e-statement program From what I can tell the only compliance issue is with the disclosure of e-statement viewing procedures and notification When contacting our customers by phone we are verifying identity and signing them up for electronic statements Do we need an actual signature on file?
UTMA Accounts and Online Banking | For Bankers. From Bankers I am curious as to how other banks handle UTMA accounts and online banking Should we be allowing the custodian on the UTMA to set up online banking and transfer funds from the UTMA account to their own account (the custodian) We currently have a customer who showed up on our Reg D list
COT Code for Online Transfer Please help us keep BankersOnline FREE to all banking professionals Support our advertisers and sponsors by clicking through to learn more about their products and services
Online Banking Chat We would like to set up an online banking chat on our bank’s website, where our online banking customers will able to contact a customer service representative regarding their accounts What compliance issues do we need to address to implement this service?
Online Banking Transfer Limits Question: If a customer performs transfers between his MMDA and his checking accounts using the bank's "on-line banking" product and exceeds the preauthorized limit of 6 transactions, would he be considered in violation of the reg?