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Login - Shopify Community Hello, I am unable to login to my account as it’s asking for a code after entering my credentials but I never set one up I cannot access my Shopify account at all I cannot be assisted by support since I’m not logged in
Why can #39;t I access my Shopify admin login page? Since yesterday I have not been able to login to my Shopify admin I have tried on multiple browsers (Chrome Safari) on multiple computers using various methods to get to the login page but nothing loads and I get the same results no matter what I’ve used a direct link to my admin portal and the page stays white and the tab says “CS System” and nothing happens I tried searching for
Login Issues - Shopify Community Topic summary A Shopify store owner reports a critical 6-day outage preventing access to their admin panel and causing their entire storefront to go offline The site displays “No Server Connection” errors, blocking both customer access and the team’s ability to manage orders or provide support Key Issues:
Forgot email for store admin - Shopify Community I have a store but forgot the email associated with it and can’t log back in I also don’t remember which card I used, so it’s been charging me without my knowledge I need help figuring out how to cancel it
How can I obtain an authentication pin to speak with someone? Main Issue: Users are seeking authentication PINs to contact Shopify support Official Solution Provided: Visit pin shopify com and log in with store credentials to generate an authentication PIN For general support contact, store login details are typically sufficient The myshopify com URL can be found in the browser address bar when logged into the store admin Ongoing Problems: Multiple
When creating a new account login shopify redirects to shopify. com . . . Topic Replies Views Activity Customer account login URL shown as shopify com instead of account storeurl Technical Q A 1 42 August 24, 2024 New Customer Accounts login page is on the wrong domain (Shopify) instead of my store's domain Store Design design 6 580 January 28, 2025 Account page redirecting Shopify Discussion shop-performance 0 6
Login Issues - Shopify Community Identify whether the login system is controlled by the Shopify theme itself or third-party apps plugins Contact the relevant app support team if plugins are involved Reach out to Shopify Support for theme-related issues Temporary Workarounds:
I cant login to my admin - Shopify Community Hi I have it reset my password I have recently reset my password because i was havung to log into my admin grom one of my devices but by doing this - i now can’t get passed the login screen because #1 I have 2FA as a login option for my account but don’t have it setup properly due to app overwhelm #2 "can’t use recovery code because I recently reset the codes as I ha used them all