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Contact us - Nintendo Support Need help? Nintendo support specialists are available 7 days a week—except observed holidays—via live chat, text message, help ticket, or phone
Intellectual Property Policy - Nintendo Support Intellectual Property Policy Version française | Versión en español | Versão em português Nintendo respects the intellectual property of others, and we ask users of Nintendo products and services to do the same
Warranty and Service Information - Nintendo Support Please do not send any products to Nintendo without contacting us first LIMITED HARDWARE WARRANTY Nintendo of America Inc ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase
Discontinuation of Nintendo Switch Game Vouchers Game vouchers remain valid for 12 months from purchase For example, if a set of Nintendo Switch Game Vouchers is purchased on January 30, 2026, each Nintendo Switch Game Voucher remains valid until January 30, 2027 Will I still be able to redeem the vouchers I previously purchased, even after January 30, 2026? Yes
Nintendo Switch 2 Regional Compatibility FAQ Can Nintendo Switch 2 play games from a different region? Although Nintendo Switch 2 software sold in regions outside of the Americas may work with Nintendo Switch 2 consoles sold in the Americas, we have not tested all overseas software with consoles from all regions and cannot guarantee full service and support
Nintendo Switch Regional Compatibility FAQ To ensure proper performance, service, and support, Nintendo recommends using the Nintendo Switch console in the country where it was purchased Can I use accessories purchased overseas? Although some accessories may work, we cannot ensure compatibility between consoles and accessories for all regions
Repair Replacement Information - Nintendo Support If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a service request (U S and Canada) for your Nintendo Switch 2, Nintendo Switch family, or Nintendo 3DS family consoles, or you can find a list of Nintendo Authorized Service Centers (Latin America) Select your console to start the process:
Intellectual Property Piracy FAQ - Nintendo Support Through education, raising awareness and legal actions, Nintendo is working hard to preserve the video game industry's ability to invest in the development of new and exciting games, and to give all legally sold Nintendo games a chance to succeed
Discontinuation of X (formerly Twitter) Integration . . . - Nintendo Support As of June 10, 2024, integration for X (formerly Twitter) as well as the ability to send friend requests to friends on social media (social media integration) from within the Nintendo Switch friend suggestions feature have been discontinued This impacts the following services: The feature for posting screenshots and videos to X (formerly Twitter) from the Album in the Nintendo Switch HOME
Repair - Nintendo Support Repair Top articles Current Repair Replacement Turnaround Check Repair Replacement Status Set Up a Repair Replacement for a Nintendo Product Repair Replacement FAQ Where Can I Find My System Serial Number?