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VoIP Speed Test - 8x8 A VoIP test is an effective way to evaluate the quality of your VoIP phone system Test upload and download speeds, latency, jitter, packet loss, and QoS
Get Started with 8x8 - Test Your Internet Connection This test simulates 8x8 VoIP calls being made over your Internet connection, and gives you an indication of the level of service you can expect from your 8x8 system, based on your current Internet connection bandwidth and performance
Network Devices with Potential Compatibility Issues for VoIP Services The purpose of this article is to provide a compilation of devices that have known issues with hosted VoIP services This list includes the most commonly owned devices that might cause disruptions in service either due to a bad configuration, or incompatibility
Help Center - How to Use the 8x8 Network Utility Tool In Monitoring mode, the media test is run multiple times to simulate VoIP calls allowing 8x8 Engineers to determine the voice quality that should be expected once an actual telephone is deployed
Help Center - Network Utility Download - 8x8 Intended for users who want to run a diagnostic test in the background using the macOS Network Utility Command-Line Any user is able to install and run this software on their macOS system without additional privileges
Help Center - How to Read the Network Utility Tool Results - 8x8 These tests will help determine where an issue is coming from if one is present The test below shows that ping requests within the United States, Canada, United Kingdom were fine but a warning message was provided for Hong Kong, Australia, Singapore, Amsterdam, and China
How to Enable or Disable Do Not Disturb on Poly Devices Applies To Poly VVX 150 Poly VVX 201 Poly VVX 250 Poly VVX 300 Poly VVX 301 Poly VVX 310 Poly VVX 350 Poly VVX 311 Poly VVX 400 Poly VVX 450 Poly VVX 410 Poly VVX 411 Poly SoundStation IP 6000 Procedure Poly VVX Series Press More on the home screen Press DND to enable or disable DND The status of the phone will change in the top right-hand corner of the home screen Poly SoundStation IP 6000
Help Center - Is my network ready for 8x8? Whether your network is ready for 8x8's services will depend on your current network setup 8x8 Work is a hosted VoIP telephone service, requiring a high speed internet connection, proper configuration of networking equipment such as a modem and QoS-enabled router, and either an IP-configured phone or a soft phone
8x8 Network Utility - Troubleshooting In the appropriate location, you find a copy of each test run by this installation of the 8x8 Network Utility; each entry is stamped with the date and time If there is an issue, please make sure to zip all files in this folder, and send to your 8x8 network engineer for review