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migration to pep : r Hilton - Reddit PEP is a living NIGHTMARE!!!!! I was so excited to get PEP after seeing one of my sister properties go through it It looked very clean and minimal However, ever since we switched over to PEP, it has been nothing but trouble I have been working for Hilton 17 years and I have NEVER in my entire career want to walk out on a daily basis
Hilton employees who have transitioned to PEP, how’s your user . . . PEP is by far the most AWFUL, HORRENDOUS, TERRIBLE, HORRIBLE and all the other synonyms for horrendous, system out there!!! It takes 47 clicks to change anything, it freezes up, logs you off mid reservation and makes my blood pressure go through the roof!! Don't get me wrong, it is an easy system, very user friendly but the glitches make me crazy
PEP - Discrepant Rooms? : r Hilton - Reddit PEP - Discrepant Rooms? I'm losing my freaking mind over here PEP does this really fun thing where sometimes it will just not let a room be assigned, even if it's vacant and clean It's like PEP gets confused, because I usually only see it after me or one of my GSRs have gone in and changed its status in Housekeeping from Occ Dirty to Vac Ready
Tips for PEP? : r Hilton - Reddit Tips for PEP? I’m a front desk agent at a small Home2 in the middle of no where and we’re just now changing from OnQ to PEP I’ve done the training and have a good grasp on the program but I (and my GM) were wondering if there were any tips for PEP that someone would know from being hands on with it
Help with PEP Training : r Hilton - Reddit Ok, so my hotel is converting to PEP around the end of the month I am trying to do the online training, and I'm having issues whenever I start a new module (i e Complete a Company Reservation or Walk In) first off it gives little direction
PEP Journey + Testing advice : r pep - Reddit PEP (post-exposure prophylaxis) is medication that prevents HIV infection after a possible exposure Also referred to as the HIV "morning-after pill "
Routing Incidentals in PEP : r Hilton - Reddit Routing Incidentals in PEP So I want to preface that I do know I can waive incidentals on the room folio and simply authorize a custom amount on the second folio to get guests, but I was wondering if there was a way we could automatically set the incidentals to go on the secondary folio similar to how Advanced Purchase and Room Rewards rates do
PEP Housekeeping Question : r askhotels - Reddit It's annoying The last I heard is that PEP is working on a fix, but for now you have to call support and ask for them to fix it on the back-end
Another pesky PEP question. Manual Authorizations : r askhotels - Reddit Another pesky PEP question Manual Authorizations I hope this makes sense! We just started using PEP 2 days ago now We were told you cannot do Manual Authorizations But maybe there is something similar I am hoping?? Let me explain a bit, maybe someone has an idea