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Water Authority proposes forgiveness plan for estimated billing overcharges The proposal suggests that any payments made by these residents should be credited back to their accounts, with the remaining balance forgiven This initiative aims to alleviate the financial strain on affected residents and restore trust in the city's water billing practices
Low Income Household Water Assistance Program (LIHWAP) The Low Income Household Water Assistance Program (LIHWAP) helps low income households pay the cost of drinking water and wastewater services The program can assist households who have past due bills (arrears) for drinking water and or wastewater services
PRESS RELEASE - Water Sewer Billing Credits Debt Forgiveness Account Credits: Impacted customers who overpaid will be notified and credits applied monthly (up to 12 months) to their next water bill Debt Forgiveness: Customers who were undercharged will be provided steps to take to avoid repayment for the difference The city will absorb those costs Corrections will start on the August 2025 billing cycle
$35. 9 Million More in MWD Overcharges Returned to SDCWA Member Agencies The San Diego County Water Authority’s Board of Directors today announced a plan to distribute $35 9 million to its 24 member agencies across the region after receiving a fund transfer from the Los Angeles-based Metropolitan Water District of Southern California to pay legal damages and interest
Successful Water Bill Debt Forgiveness Program Saved New Yorkers More . . . The water bill amnesty program generated the first sustained reduction in DEP’s delinquent accounts balance since the onset of the Covid-19 pandemic Due in part to the money the amnesty program brought in, DEP was able to propose a 4 42 percent increase to the New York City Water Board for the upcoming fiscal year 2024