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Support Policy – PHDwin V3 – industry leading economics and reserves . . . Telephone: 1-888-248-8062 x5 Email: support@phdwin com Hours: Monday – Friday, 9:00 am – 5:00 pm CST (UTC – 5) If you reach our voicemail system, please leave a message with your name, company name, and callback number All support requests received during business hours will be addressed same day
PHDWin V2 FAQ Support Questions Rename the file to remove the underscores and then try opening PHDWin again If you still can’t open PHDWin, there is a problem with the registration Click the Register button in the PHDWin splash screen to open the Registration window If the System ID is blank, your license is no longer valid
Frequently Asked Questions - PHDwin Phone and email support for questions about PHDwin deployment and usage (currently both V2 and V3 are supported) Access to software maintenance releases, software updates, and version upgrades
How to Update – PHDwin V3 – industry leading economics and reserves . . . To update your build of PHDWin Download the new build from our website When prompted to Open or Save the file, choose Save Unzip the downloaded file in order to access the MSI file inside Double click the MSI file to install the new build