copy and paste this google map to your website or blog!
Press copy button and paste into your blog or website.
(Please switch to 'HTML' mode when posting into your blog. Examples: WordPress Example, Blogger Example)
Create a knowledge article - ServiceNow Knowledge contributors can create and edit knowledge articles within a knowledge base to share information across your organization
ServiceNow - Knowledge Article Content Style Guide Knowledge Base: Select which knowledge base will contain the article See ServiceNow - Knowledge Bases (KB0016338) for an up-to-date listing of our knowledge bases, including the Content, Viewership, and Contributors for each
Best practices to use your knowledge articles with Now . . . - ServiceNow Where can I use knowledge articles with Now Assist? Currently, you can use knowledge articles with Now Assist in AI Search, with Now Assist Q A Genius Results to display concise, actionable answers from knowledge article results in Service Portal, Virtual Agent, Employee Center, and global searches
Create a Knowledge Base Article - ServiceNow - Confluence This ensures that knowledge articles are always a good source of information for the people that would most need it Follow the guide below to see the three different ways to create a knowledge article, how to fill out a new knowledge article's fields appropriately, and what different approval workflows look like post-creation
ServiceNow - Create a New Knowledge Article Note: Any IT staff member can create a new knowledge article when a knowledge gap is identified, but only the Ownership Group is able to approve the Approval Request to publish the knowledge article When creating a knowledge article, the Service Owner for that service application must be identified as the Ownership Group for the article
Empowering Users with Knowledge: Understanding and Creating Knowledge . . . Think of a ServiceNow knowledge article as a comprehensive information hub designed to provide users with solutions, answers, and guidance on various topics Within the ServiceNow platform, the Knowledge Management application enables the creation and organization of these articles into logical knowledge bases These knowledge bases act as centralized repositories, making it easy for users to
Using Knowledge Management - ServiceNow Use Knowledge Management to search and find information on self-help, troubleshooting, and task resolution in knowledge bases