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About Slice0flife - The Southwest Airlines Community Southwest Customer Service is Terrible by Slice0flife | Explorer C in Reservations 11-26-202312:02 PM 11-26-202312:02 PM I purchased an upgrade flight for BUR to LAS to KCI I upgraded flight #698 It showed Flight #698 as I checked out When the boarding refreshed it showed as #1194 that was upgraded THATS NOT the flight I wanted
About Dtb1101 - The Southwest Airlines Community Transfering Ticker Horrible Customer Service by Dtb1101 | Explorer C in Reservations 03-04-202110:59 AM 03-04-202110:59 AM I purchased two tickets back in Jan 2020 Unfortunately, due to covid I was unable to travel Also the person that was suppose to go with me I have no dealings with and there are some legal issues that requires he stays
Solved: Re: Jan4 - The Southwest Airlines Community Every Southwest customer service agent that I've spoken with indicated that Southwest should have honored the promotion because Southwest cancelled and rebooked the return flight
Re: Cant use Travel funds by Expiration due to Covid Unfortunately, since this was essentially a work-around, customer service wasn't able to officially do this or in any way extend any non-qualified funds, so calling was no help Customers who hadn't figured out the work-around from the email and website information posted by Southwest may have learned of it here or in other forums online
About kitrickm - The Southwest Airlines Community Southwest tied for 1st place in the DOT's Year-to-Date (YTD) Customer Service ranking among Operating Carriers Southwest was by far #1 among Marketing Carriers
About Bob_Kondracke - The Southwest Airlines Community In Fact we have written a minimum of 15 letters commending many of Southwest's employee's Outstanding Customer Service This includes the Customer Service Department as well
About Thaiyananthan - The Southwest Airlines Community Can someone also please forward me any information on how to contact customer service to lodge a complaint I called but was directed to website but can't find the information to escalate a complaint
Interviewed f2f in Austin for part time customer service Hello!! I wanted to connect with anyone who had a f2f interview in Austin for the part time customer service! I had such a wonderful time meeting everyone and wanted to see if anyone had gotten hired already!! I’m super nervous and sleeping with my phone anxiously awaiting to hear back I wish every
About Lesliehlavach - The Southwest Airlines Community Customer Service Wait Time - 2 Hours and Still NO by Lesliehlavach | Explorer C in Travel Policies 05-04-202112:45 AM 05-04-202112:45 AM Hi, I received an email stating Southwest made a change to my flight The flight change went from a nonstop flight of 4 hours to a two stop and 10 hour flight
About Beatriz - The Southwest Airlines Community Customer service by Beatriz | Explorer C in Inflight Experience 01-28-202410:03 PM 01-28-202410:03 PM Quick question! For those in Customer service I am so excited and eager to start working My question is: I am aware that we are to work as part time 5 days a week But how likely is that I would be able to trade my week days for weekends shifts