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What Is Quality? | ASQ Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
Quality Assurance vs Quality Control: Definitions Differences | ASQ While quality assurance relates to how a process is performed or how a product is made, quality control is more the inspection aspect of quality management An alternate definition is "the operational techniques and activities used to fulfill requirements for quality "
Learn About Quality - ASQ Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
7 Basic Quality Tools: Quality Management Tools | ASQ The seven basic quality tools—also known as the old seven, the first seven, the basic seven, the classic seven, and the seven quality control tools—are simple yet effective and should be included in every quality professional’s toolbox
Quality Resources - ASQ American Society for Quality’s (ASQ) Quality Resources is your one-stop online library of information related to quality Access more than 75 years’ worth of content for all experience levels
What is a Quality Management System (QMS)? | ASQ A quality management system (QMS) is a structured framework that defines and documents an organization’s processes, procedures, and responsibilities for achieving quality policies, practices, and objectives
New to Quality Improvement | ASQ Discover the steps to quality improvement Get connected to quality networks, publications, case studies, training, certifications and more quality intelligence
Quincy by ASQ: Your AI-Powered Quality Assistant | ASQ Unlock tailored insights and ASQ’s vast content library with Quincy, ASQ’s AI assistant for quality management Quincy empowers quality excellence by providing solutions for lean, Six Sigma, and beyond
ASQs Quality 101 Meet organizational needs for quality knowledge and competency through ASQ’s Quality 101 Increase your expertise in the practices and principles of quality improvement, including PDCA, improvement teams, and various quality tools