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What Is Quality? | ASQ Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
Quality 4-0 | ASQ For a complete chart of industrial advances and the evolution of Quality 4 0, and what it may look like in 20 years, download this article from Quality Progress
Six Sigma Certifications | Earn Your Six Sigma Belt With ASQ ASQ's Six Sigma Certification Program provides industry-recognized credentials for professionals looking to enhance their expertise in process improvement, quality management, and operational excellence
Excellence Through Quality | ASQ Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
What is Cost of Quality (COQ)? | ASQ Cost of quality (COQ) is defined as a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization’s products or services, and that result from internal and external failures
Regional Communities | ASQ Create a network of quality professionals to get a head start on your career Develop leadership skills by working with local section members and faculty or staff at the host institution