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Learn About Quality - ASQ Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
Excellence Through Quality | ASQ Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
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Quality Resources - ASQ American Society for Quality’s (ASQ) Quality Resources is your one-stop online library of information related to quality Access more than 75 years’ worth of content for all experience levels
What Is Service Quality? - my. asq. org Service quality is about closing the gap between what customers expect and what they actually experience If reality meets or exceeds expectations, satisfaction follows