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What is a Quality Management System (QMS)? | ASQ Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
What Is Service Quality? - my. asq. org At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive Unlike products, services are intangible: you can’t touch them, store them, or own them
5S - What are The Five S’s of Lean? | ASQ The approach is designed to help build a quality work environment—physically and mentally 5S achieves “a place for everything and everything in its place ”
ISO 9000 Series of Standards - What is ISO 9000? | ASQ ISO 9000 is defined as a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system