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Learn About Quality - ASQ Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
What Is Quality? | ASQ Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
Quincy by ASQ: Your AI-Powered Quality Assistant | ASQ Unlock tailored insights and ASQ’s vast content library with Quincy, ASQ’s AI assistant for quality management Quincy empowers quality excellence by providing solutions for lean, Six Sigma, and beyond
Quality Assurance vs Quality Control: Definitions Differences | ASQ While quality assurance relates to how a process is performed or how a product is made, quality control is more the inspection aspect of quality management An alternate definition is "the operational techniques and activities used to fulfill requirements for quality "
7 Basic Quality Tools: Quality Management Tools | ASQ The seven basic quality tools—also known as the old seven, the first seven, the basic seven, the classic seven, and the seven quality control tools—are simple yet effective and should be included in every quality professional’s toolbox
Quality Resources - ASQ American Society for Quality’s (ASQ) Quality Resources is your one-stop online library of information related to quality Access more than 75 years’ worth of content for all experience levels
What is a Quality Management System (QMS)? | ASQ A quality management system (QMS) is a structured framework that defines and documents an organization’s processes, procedures, and responsibilities for achieving quality policies, practices, and objectives
5S - What are The Five S’s of Lean? | ASQ 5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts 5S can be mapped into plan-do-check-act; define, measure, analyze, improve, and control; lean fundamentals; or lean House of Quality
Certified Quality Technician Certification Preparation - ASQ Prepare for ASQ’s Certified Quality Technician (CQT) exam with this comprehensive course that includes industry-relevant content, pertinent examples, and exam-style practice questions―all delivered via a high-caliber and engaging experience to help reinforce your knowledge in preparation for your ASQ CQT exam