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Route: Track Everything In One Place Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
Route Protect: Keep Your Shipments Protected When your customers protect a package with Route, they’re also protecting the planet Route calculates and offsets the carbon emissions involved in the delivery of every protected package, so that protected orders ship 100% carbon neutral
Route mobile app tracking FAQ - Route for Shoppers The Route mobile app offers a seamless way to keep track of all of your orders in one place That means you can shop anywhere (even Amazon) and track it with Route
File and manage claims – Route for Shoppers What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, and more What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with
Route Easily record anything on your screen with Jam
Route Sign in to access your Route account and manage your brand's operations efficiently
What is Route Return Shipping Protection, and why do I need it? Route Shipping Protection covers orders that are lost, stolen, or damaged in transit, and makes it easy to resolve the issue in a few quick steps Returns are for circumstances when your item arrives in good condition, but you've decided you no longer want it
Route mobile app data and privacy FAQ – Route for Shoppers In addition to following our own privacy and security policies, Route implements security and privacy requirements from email service providers, such as Gmail, that the Route app connects to on your behalf
Customer Service Agent Learning Guide – Route Your login credentials will be the account information that was used to set up Route If you were not the primary user to set up your store account and need access, please contact your account manager to set up a profile for you
Claim status definitions – Route When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal