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Route Track: Package Tracking For the 21st Century With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
How to file a claim - Route for Shoppers You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
Shipping Protection Claims – Route Recharge Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and Merchants How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to
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Shopper FAQs – Route for Shoppers Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection And if something happens, we’re here to help with a fast, convenient resolution
File and manage claims – Route for Shoppers What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, and more What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with
How to check the status of a claim – Route for Shoppers Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress You may also check on your claim’s progress any time, anywhere, by following the instructions below