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Route: Track Everything In One Place Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
How to file a claim - Route for Shoppers You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
Help Center - Route Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place Need help with your order? Support, refunds and replacements
File and manage claims – Route for Shoppers What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, and more What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with
Route Good Afternoon! When you have new shipments, you can track them here
Route Forgot Password Enter your account's primary email to reset your password
Route Privacy Policy We offer the Route Services directly to End Users, for example when they download and use the Route App to track and protect their packages We also work directly with Merchants to offer our Services on their respective storefronts
Customer Service Agent Learning Guide – Route Your login credentials will be the account information that was used to set up Route If you were not the primary user to set up your store account and need access, please contact your account manager to set up a profile for you
Merchant Portal – Route Claims Tab (Protect Only) Engage Tab (Track Discover Only) Track Tab Admin Tab Finance Tab empty FAQs - Browse By Common Questions Insights Report Breakdown Merchant Portal Product Catalog Tab FAQ Route SMS Cannabis Policy FAQ Route SMS Shipping Notifications FAQ Cause Tags FAQ Is Route a taxable or non-taxable product? See all 9 articles