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Login | ServiceMax Field Service Maturity Assessment Tool The ServiceMax Field Service Maturity Assessment Tool will guide you through service dimensions and elements contributing to the overall maturity of your field service organization
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Welcome to the ServiceMax Community! From product discussions to Knowledge articles, our ServiceMax Community Kitchen is whipping up what you need to find your perfect recipe for service success Whether you are a customer, a guest, or a partner, we encourage YOU to be an active contributor to this community today
ServiceMax Best Practices This articles provides resources around the best practices for configuring a new ServiceMax organization, as well as best practices and considerations to keep in mind when implementing troubleshooting specific ServiceMax features in an existing organization
ServiceMax Core ServiceMax’s asset-centric platform leverages unique engines that power all service delivery processes to execute jobs of any scale and complexity Customers use ServiceMax Core to transform field service with features like: Scheduling Optimization, Entitlements, Service Flow Manager, Mobile Apps (including Offline Sync) Reporting
Guide to Basic Functionality of the Dispatch Console - servicemax Basic use of the dispatch console, covering where to launch the Dispatch Console, Assigning Work Orders to Technicians, and Assigning Multiple Technicians - ServiceMax Community Knowledge Article
ServiceMax Migration Tool This tool can be used to migrate ServiceMax configuration items Please ensure that all unsupported dependent metadata such as custom objects, custom fields, and Apex web services are migrated prior to using this tool
Asset 360 for Salesforce: Guide to the ServiceMax Community Salesforce has partnered with ServiceMax to deliver Asset 360 to improve its asset management capabilities The partnership will enhance Salesforce’s asset-centric service, mobile debrief, contract invoicing, warranty and product recall, predictive maintenance, and other capabilities—and bring them on par with those of the FSM software players
ServiceMax Field Service Maturity Assessment Tool Welcome to the ServiceMax Field Service Maturity Assessment Tool This benchmarking tool will guide you through 22 separate service dimensions and elements contributing to the overall maturity of your service organization
ServiceMax Go for Windows Overview Key Features of ServiceMax Go for Windows: Supported on Windows Laptops and Surface tablet devices running Windows 10 v1089 or higher (available for download on the Microsoft Store) Supported with ServiceMax Core versions 19 3, 20 1, and 20 2