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Chapter 16 Smartbook Flashcards | Quizlet It could be measured by using data from the ERP system to look into success levels of company processes A goal of this perspective would focus on the level of customer service It could be measured by looking at the results of an online customer satisfaction survey
Average Team Size Benchmarks for Managers Executives Let’s dive into some benchmarks in our analysis of 119,000 managers across 6,955 analyzed Pave customers Let’s look at the average team size benchmarks (total reports within an org), including both direct reports and all indirect recursive reports
What Are Spans and Layers? Optimizing Organizational Structure % Managers: While not based on job title, the managers metric represents the percentage of employees who have at least one direct report Understanding this percentage provides insights into which teams are management-heavy versus made up of individual contributors
Span of Control: What’s the Ideal Number of Direct Reports? Determining the optimal number of direct reports is highly context-dependent It’s shaped by the nature and complexity of the work, the team’s maturity and autonomy, the manager’s role and leadership style, among other factors
Benchmarking The Correct Number of Direct Reports While there is no one-size-fits-all answer to the question of how many direct reports a manager should have, many industry benchmarks and best practices suggest that the optimal number of direct reports is around six
How Many Direct Reports? - Harvard Business Review It seems counterintuitive, but according to our research into C-level roles over the past two decades, the CEO’s average span of control, measured by the number of direct reports, has doubled
How Many Direct Reports? - Strategy It seems counterintuitive, but according to our research into C-level roles over the past two decades, the CEO’s average span of control, measured by the number of direct reports, has doubled, rising from about five in the mid-1980s to almost 10 in the mid-2000s
Exam 3 - Chapter 12 Quiz Flashcards | Quizlet The purpose of organizational structure is to provide managers with specific feedback on how well an organization and its members are performing and building competitive advantage