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SmartNet is it worth it : r Cisco - Reddit What exactly is smartnet and is it worth the cost? I am looking to purchase some new 9300s and have the option to get smartnet I am fairly new to Cisco and would like to know what smartnet actually gives me Is Cisco like Poly where you have to have a warranty to get firmware updates?
Cisco SMARTnet contract Cisco SMARTnet Service provides the following device-level support: • Direct access 24 hours a day, 365 days a year to specialized experts in the Cisco Technical Assistance Center (TAC) • Extensive self-help support through Cisco’s online knowledge base, communities, resources, and tools
DNA vs Smartnet : r Cisco - Reddit Smartnet provides entitlement to your minor and major software releases (IOS images), entitlement to Cisco TAC, and typically provides some type of RMA service level (8x5xNBD) for the switch itself
Cisco Smart Net SmartNet can include hardware replacements (RMA) in case of hardware failures The SLA you have depends on the level of service bought, for instance 24x7x4, which ensures you have a new device within 4 hours after the failed unit has been deemed faulty by TAC - the service level is valid 24 hours a day, 7 days a week
Trying to figure out if smartnet is required for updates Trying to figure out if smartnet is required for updates Hi all, We only have a few cisco devices and I'm trying to figure out if smartnet is required for software updates on switches When I look online everyone seems to say: Yes Smartnet is required for software updates
Can I add Smartnet to switches bought used? : r Cisco - Reddit Can I add Smartnet to switches bought used? I'm getting confused about DNA and Smartnet and want some real world (non-retailer trying to upsell me) input There is a USED 9300x-12Y-E switch that I want on eBay- can I get it added and supported on my existing Smartnet contract with my other switches?
This Switch may not have been manufactured by Cisco If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet
Catalyst 9K Smartnet : r Cisco - Reddit For general software updates, you need SmartNet That said, if there’s a security vulnerability in the software you are running you can reach out to TAC and request an upgrade Edit: As called out below, software upgrades for all versions are included in the 9ks with the licensing
Cisco license RTU and Smartnet : r Cisco - Reddit W R T Cisco licensing on some platforms, more specifically the ASR-1000 Feature license "FLASR1-BB-16K" is a perpetual license? Yet Cisco wants to dig you on smartnet every year for this license? This is a perpetual license is it not? You already pay a separate license on IOS + Smartnet, so what gives with Smartnet RTU on a perpetual license? What happens if you just not opt for Smartnet on