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Contact Us - The Warehouse Phone, Live Chat, Email and Social Media Support Monday - Friday 8am - 6pm Saturday and Sunday 9am - 5:30pm Hours may differ on public holidays Within New Zealand 0800 733 665 From outside New Zealand +64 9 486 5895 26 The Warehouse Way Northcote, Auckland 0627
Protection plans - The Warehouse Want to know more? If you want to know more about how to buy a Protection Plan, please speak to one of our team members in store Before you make a claim Please check to see if you can find the answer to your problem in the manufacturer’s instructions Making a claim If you need to make a claim you will need to provide us with a copy of your till receipt that details your product as well as
Delivery timeframe and cost - The Warehouse Currently, the delivery signature and delivery instructions option in checkout only apply to items sold shipped by The Warehouse We are working on making delivery instructions available for third-party items in the future
What can we help you with? - The Warehouse Tracking your order Cancel or change order Damaged, faulty or wrong product Missing product Delivery to you, tracking updates, timeframe and costs Receive order first time Incorrect product
Delivery to you, tracking updates, timeframe and costs - The Warehouse Delivery to you When you select that you would like a delivery, we pick your order from our dedicated fulfillment centres located around the country and give them to our delivery partners to deliver Depending on what you order and where the stock is located you might get multiple deliveries from different locations Estimated delivery times are provided, however this is subject to change
Delivery - The Warehouse Delivery Partner Card to Call, Delivery attempted, Authority to leave or Access Issues
Privacy policy - The Warehouse The Warehouse Group has this privacy statement because we understand that it is important for you to know how we collect, store, use and share your personal information By “The Warehouse Group” we mean the following companies and their associated brands: The Warehouse Limited, including The Warehouse, Warehouse Stationery, and Noel Leeming
Applying for Finance with Purple Visa Card - The Warehouse Visit purplevisa co nz for more information 30 Months Interest Free available on finance of $499 and over using Purple Visa Card Purple Visa Card Terms and Conditions, credit criteria and Rates and Fees apply Prevailing interest rate will apply to any outstanding balance at the expiry of the interest free period
Product and stock availability - The Warehouse You can check if the product you’re after is in stock at your preferred store by searching on The Warehouse app and checking ‘Stock Availability’ Download the app from Google Play or The App Store