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Billing Suspect - Likely Fraud - Ring Community Also forgot to mention that is was 2-part sale Hardware plus professional protection I never got the professional protection and was charged again acter trying to fix it so the scammer did cause me to double pay
Home standard Plan vs Basic - Ring Community Hi @user_09b43f You are correct: the Standard Plan is per location So if you have more than one camera at a location, it will benefit you to subscribe it to a Standard Plan and for the other locations with one Camera you can subscribe it to a Basic Plan
Mounting Plate Security Screwc - Ring Community Hi - I have the same issue, having lost the screw at the bottom of the siren I just spoke to customer service, and the only fix was to send an entire replacement unit, which although a generous offer, is just very wasteful They also told me there was no spring at the bottom!
Unauthorized Ring charge - Ring Community Has anyone else had an unauthorized ring charge from ring’s headquarters? I called customer service but nothing shows on their end