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Cloud-based Contact Center Solutions | USAN USAN is an Amazon Connect Partner that helps businesses modernize their contact centers with AI-driven solutions and customer experience strategies that drive real results
About USAN | USAN USAN partners with leading brands in financial services, retail, technology, healthcare, travel, and more We manage the complexity of data driven CX, unlock call center productivity, and make customer service a competitive advantage
Contact Center Solutions | USAN Given tight timelines, partnering with USAN – an Amazon partner with deep experience – was crucial Together, we enhanced the customer experience end-to-end, delivering a dynamic, controlled caller journey in just 45 days from kickoff to UAT readiness ”
Industries | USAN At USAN, we dive into what makes your business tick, then roll up our sleeves to get you from strategy to implementation and beyond Leveraging USAN Realm, our extension to Amazon Connect, we leverage technology to uncover real-time insights
Resources - USAN USAN and Zendesk Announce Strategic Partnership to Accelerate Cloud Contact Center Transformation with Amazon Connect USAN Unveils AI Contact Analytics Solution to Elevate Customer Experience and Agent Performance
Contact Us - USAN Connect with USAN Have a general, non-sales related question? Fill out this form with info about your request and a member of our team will reach out to you Looking to book a demo? Schedule some time with a member of our sales team here Atlanta Office 3080 Northwoods Circle Peachtree Corners, GA 30071 1-800-277-0504 Google Maps
Financial Institution Detects and Prevents Fraudulent Activity Before . . . Rapidly work unusual activity identified by USAN Fraud Vision Quickly investigate various fraud activity Create cases for each of the fraud rings and have the system auto-populate new fraud activity Centralize all knowledge and investigations shared between fraud agents
AWS CCaaS Partner | USAN Leveraging the capabilities of AWS technologies and USAN’s expertise, businesses can optimize their contact center operations, increase customer satisfaction, and drive operational efficiency Request a demo to see how USAN can transform your CX approach today