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RingCentral Outbound SMS Text not working (message cannot be sent error . . . 2 ) A small number of RingCentral customers experienced issues with numbers being improperly associated with approved SMS campaigns This is not due to an outage, but due to a technical issue that has since been identified RingCentral has communicated with impacted customers and provided a workaround to help customers to resolve the issue
Understanding SMS Text Messaging Opt-Out Management in RingCentral If a customer changes their mind, they can opt back into receiving messages by texting “START” or “UNSTOP ” RingCentral will then allow messages from your business to be delivered again Best Practices for Managing SMS Opt-Outs Clear Communication: Always provide an easy way for customers to opt-out of your SMS communication Include a
Login to the community - community. ringcentral. com Hello RingCentral Community! As mobile carriers introduce new texting regulations, all business SMS users are required to register with The Campaign Registry (TCR) to ensure compliance With that being said, we have seen that the TCR has been one of our most frequently asked questions here in the RingCentral community
️Update 1 23 2025 RingCentral Service Update: Calling-Inbound . . . *Good morning - The RingCentral Operations teams implemented a fix last evening and internal metrics are suggesting service restoration as of this morning We are maintaining the yellow status on our Status Site so as to not change it to green prematurely while still monitoring Our teams have monito
Setup Custom or Holiday Hours : Advanced Rule | Community - RingCentral Advanced Rules can be set for Holidays, Vacations, Sick-days or any other situation where you will need the calls re-routed nbsp;This can be done for Company Wide or User Holiday Hours nbsp;Here is a simple way to setup your Holiday Hours nbsp;Select the Specific Date Range, that way you don't
NO SOUND | Community - RingCentral I can receive sound when I visit youtube or skype but I can #39;t get any sound on my ringcentral desktop app I #39;ve purchased a new mic and new headset and I still can #39;t hear voicemail and no sound for calls i #39;ve called tech support and they refuse to help
RingCentral Service Outage | Community How does Ringcentral plan on reimbursing its customers for time loss during the outages? This is indeed a very dangerous situation for any medical practice As a private psychiatric clinic in Houston this is a HUGE liability We are literally working with people who already have trust and abandonment issues
RingCentral App for Desktop is here! | Community Hey, RingCentral Community members!Were so excited to announce our new RingCentral app for desktop Our product team has re-built our RingCentral app for desktop with a modern design, enhanced search capabilities, improved speed, and so much more You can access the unified app for team messages, vid
Smart notes, call transcripts, server-side call logging and more! The implementation of RingCentral's AI Assistant and server-side call logging for Bullhorn are both marked as experimental This indicates that users should expect these features to have minor issues and expect future changes We released these features to collect feedback from customers to better meet their needs and expectations
Cisco ATA 191 Successfully provisions but never shows as . . . - RingCentral Accessing the ATA itself via IP address also shows that the sip ringcentral com information has been applied to the ATA I am looking at Phones Devices > User Phones The status icon shows the device being offline, even after assigning it to an extension