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USB-C Adapters are not Recognized After Windows 10 Upgrade to . . . - Dell If you upgrade Windows 10 to version 2004 or later, when you plug in USB-C adapters (DA300 DA200 USB to RJ45), sometimes the computer cannot recognize the adapter Affected platforms: XPS 15 9560, Precision 5520, XPS 13 9360, XPS 9250, XPS 9350, XPS 9360, XPS 9365 2in1, XPS 9370, XPS 9550, XPS 9570, XPS 9575 2in1, Alienware 13 R2, Alienware 13
A Closer Look at USB-C Problems on Some Dell XPS and Precision Laptops On the Dell forums, one user reported calling Dell to troubleshoot his USB-C issues and was sent a replacement laptop that fixed the issues; Plugable has worked with a customer who was experiencing USB-C device instability using his XPS 15 connected to our Triple Display Dock
USB-C port only works if devices plugged during boot, and wont be . . . My Dell XPS 9560 has an USB-C port, and it doesn't work correctly If I plug in a device during boot (I mean before pressing power button), Windows can recognize it and things work normally However, if Windows already boots and is…
Dell XPS Not Charging - iFixit Troubleshooting Dell uses two main power input connectors: the old-fashioned barrel and USB-C In both cases, the barrel connector is a common failure point and the conduit for power to enter the system Perform a thorough visual inspection of the port Use a flashlight for USB C-port interiors
USB Type-C Port not working : r DellXPS - Reddit One of the usb type-c ports just stopped working when my laptop was charging Now every time I try to plug something into that port, nothing works and the metal tip of the usb type-c cable feels like it was on fire when I take out the cable
XPS 13 9310 not working with USB-C to USB-A HDMI adapter - Dell Dell Support finally escalated my issue to their product engineering team, and their answer is that the XPS 13 9310 is incapable of delivering the power required by any USB-C peripheral with more than one port Apparently it only works with powered docking stations:
A Closer Look at USB-C Problems on Some Dell XPS and . . . - Plugable Support Several customers have confirmed that enabling 'Airplane Mode' is an effective workaround Dell has released several updates for many of their Thunderbolt 3 USB-C systems, including the XPS 13 9350, XPS 15 9550, and Precision 5510 These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware
XPS 15 9500, USB-C chargers not working - Dell In some cases, it is not the power adapter that went faulty, it could be the BIOS update that causes unrecognized power adapter Just perform a hardware reset, unplug power, battery, press and hold power button for 30 seconds, then reconnecting all powers