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The Wharton School of the University of Pennsylvania Can AI Fix What’s Wrong With Customer Service? Wharton’s Christian Terwiesch talks about the tension between human and AI-powered customer service and why there’s a trade-off between cost and quality
About Wharton - The Wharton School In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania — a radical idea that revolutionized both business practice and higher education
Academic Programs - The Wharton School Led by Wharton faculty and instructional staff, these programs explore topics driven by Wharton research and teaching Students get the chance to engage with our rigorous business education while studying and networking with global peers, all before they head to college
Wharton Undergrad at the University of Pennsylvania At Wharton, the world’s premier business school, you will gain knowledge and experience you need to become a leader in business and make a positive impact on today’s challenging economic and social issues Wherever you want to go in life, a Wharton education will empower you every step of the way
Online Learning Programs – Wharton Executive Education Custom online learning for your executives curated in partnership with Wharton and tailored to your specific business goals Customize a learning plan for groups and team across a variety of online or blended formats
Research - The Wharton School The Wharton Way is our strategic plan guiding us towards greater influence, innovation, and engagement for the advancement of business, education, and society at large
AI for Business Course – Wharton Professor Kartik Hosanagar of the Wharton AI Analytics Initiative has designed this course to help you gain a better understanding of AI, using real-life examples You’ll explore the different types of machine learning and how businesses have applied them successfully
Executive Education at The Wharton School - Executive Programs Wharton’s flagship leadership program is a transformational and immersive program for senior executives who are at the peak of their careers This intellectually rigorous and highly experiential program will define you as a leader and strengthen your strategic prowess