The Ascent Group Inc. Management Consultants Improving Customer Service Performance through Benchmarking and Best Practices
Company Description:
Keywords to Search:
customer service benchmarking, call center performance, management consulting, customer service research, customer care research, best practice, customer service journal, performance improvement
Company Address:
1584 Cow Ford Bridge Rd,KITE,GA,USA
ZIP Code: Postal Code:
31049-6267
Telephone Number:
4784693950 (+1-478-469-3950)
Fax Number:
4784693950 (+1-478-469-3950)
Website:
www. ascentgroup. com
Email:
USA SIC Code(Standard Industrial Classification Code):
copy and paste this google map to your website or blog!
Press copy button and paste into your blog or website.
(Please switch to 'HTML' mode when posting into your blog. Examples: WordPress Example, Blogger Example)
Input Form:Deal with this potential dealer,buyer,seller,supplier,manufacturer,exporter,importer
(Any information to deal,buy, sell, quote for products or service)
Call Center Strategies - ASCENT GROUP The Ascent Group conducts research to better understand how companies are handling inbound customer contact We ask companies to share their call center experiences to help us identify the practices that make or break a customer contact center
Billing Payment Options - ASCENT GROUP about | services | publications | summaries | insight | buy (888) 749-0001 | ckk@ascentgroup com 120 River Oak Way, Athens GA 30605 The Ascent Group, Inc
Meter Reading Profiles Best Practices - ASCENT GROUP The Ascent Group conducted research to better understand how utilities are optimizing practices and utilizing technology to improve meter reading efficiency and effectiveness while reducing operating costs
ASCENT GROUP The Ascent Group is a management consulting firm with extensive experience in customer service and call center performance improvement, benchmarking, and best practice discovery, and a leading publisher of customer service journals and reports
Meter Reading — ASCENT GROUP Download a free summary of our research report to learn more about the study and study results No need to enter your credit card at checkout, just skip past that section of the checkout form The complete benchmarking report, Meter Reading Profiles Best Practices, is available for purchase separately
Credit Collection Practices — ASCENT GROUP The Ascent Group benchmarked credit collection practices to uncover the most effective techniques and strategies for improving collection performance and reducing uncollectible revenue
First Contact Resolution — ASCENT GROUP The Ascent Group conducted benchmarked research to better understand how different companies and industries are measuring and tracking First Contact Resolution
Customer Service Benchmarking — ASCENT GROUP The Ascent Group conducts routine benchmarking of customer service operations Use these links to enter your benchmarking data and participate in our research Participants completing the surveys will receive a complimentary copy of the published reports Please email ckk@ascentgroup com with any questions about our benchmarking surveys
Call Center Strategies - ASCENT GROUP about | services | publications | summaries | insight | buy (888) 749-0001 | ckk@ascentgroup com 120 River Oak Way, Athens GA 30605 The Ascent Group, Inc
Frontline Training - ASCENT GROUP about | services | publications | summaries | insight | buy (888) 749-0001 | ckk@ascentgroup com 120 River Oak Way, Athens GA 30605 The Ascent Group, Inc