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PolyAI : The worlds most lifelike voice AI agents Agent Studio There is nothing more powerful than a conversation Build seamless omnichannel experiences that sound and feel authentic to your brand without ever missing a beat With agentic AI you can continuously improve, making the next conversation better than the last
About - PolyAI They met at Cambridge’s dialog systems group, part of the Machine Intelligence Lab at the University of Cambridge, a research lab focused on spoken dialog systems Their PhD work and tenures at Apple (Mrkšić), Google (Wen), and Facebook (Su) laid the groundwork for PolyAI’s conversational AI systems
Technology - PolyAI Our voice platform makes the best of spoken language technologies, speech synthesis, and a combination of retrieval and generative AI models to deliver voice-first experiences in any channel
PolyAI raises $50 million in series C round - PolyAI With this raise, PolyAI has now secured over $120m in funding The up round indicates VCs are sharing this enthusiastic vision “We are experiencing a Cambrian explosion in AI that will impact every industry,” said Vinod Khosla, founder of Khosla Ventures
Welcome to the PolyAI Help Center - Studio Your go-to resource for building, integrating, and optimizing conversational AI solutions Access guides, API references, and integration details and maximize the power of your PolyAI voice agents
Conversational AI in consumer services - PolyAI Conversational AI can handle routine inquiries, process payments, schedule appointments, collect customer feedback, and provide 24 7 support making it ideal for managing high call volumes, automating FAQs, and freeing up staff for more complex tasks
Resources - PolyAI Introducing Agent Studio: The only voice-first omnichannel platform for conversational AI Delivering excellent customer service over the phone starts with effective listening A voice assistant must accurately hear and understand what
Conversational AI in healthcare - PolyAI Take appointments, answer FAQs, route phone calls and more with conversational AI agents Resolve over 50% of customer service transactions and consistently deliver your best brand experience
A comprehensive guide to building intelligent AI agents - poly. ai Building an effective AI agent isn’t just about processing speech, it’s about mirroring the human experience within the conversation This requires more than just converting speech to text and generating responses