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Route: Track Everything In One Place Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
Track - Route Route transforms generic carrier tracking into an immersive branded experience Customize tracking pages with your logo, colors, and messaging to maintain brand consistency post-purchase
How to check the status of a claim – Route for Shoppers Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress You may also check on your claim’s progress any time, anywhere, by following the instructions below
File and manage claims – Route for Shoppers What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, and more What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with
How to file a claim - Route for Shoppers You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
How Route’s claims process works – Route for Shoppers As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage
Route Route Brand Portal Jan 4, 2026 - Jan 11, 2026 Route Brand Portal
Route Admin Learning Guide Think of it as your own personal admin portal where you will have full visibility into everything happening with Route at your company, as well as where you can contact Support and change your settings
Customer Service Agent Learning Guide – Route Your login credentials will be the account information that was used to set up Route If you were not the primary user to set up your store account and need access, please contact your account manager to set up a profile for you
Route Why am I not receiving my reimbursements? Route offers non-contract and contracted plans Non-contract plans provide package protection but do not include reimbursements Contracted plans offer revenue sharing and reimbursement eligibility Learn more